To request a re-tune, please message us https://quadstartuning.com/pages/contact-us

This work is billed at the current hourly rate once we have enough information to estimate the effort.

This does not apply to a recently purchased tune. If there's something you don't like within the first 2 weeks of receiving a tune, please let us know. We'll do our best to make it right.

We only perform updates at the hourly rate for the original purchaser. Please include your original order # with your initial request to validate this.

You must send in the actual PCM or Chip that we originally tuned so that it can be updated.

We will not send you a replacement to "swap" since they've been stolen in the past

We may ask you to delay your request at certain times of the year if we can not guarantee you a reasonable turnaround time.

Some of these times are:

• November-December

• February-April

If you need to ship us a chip or PCM for tuning, please see our contact page on the main website https://quadstartuning.com/pages/contact-us

Please be sure to include identifying information with it so that it can get processed correctly when it arrives